Privacy Policy
Last updated: 25 September 2026
This policy explains what personal information SevaDue collects, why, and what choices you have. SevaDue is operated by Integrity Techno Solutions ("we", "us").
1. Information we collect
From you, when you sign up
Your name, email address, WhatsApp phone number (verified with a one-time password), and business name. If you sign in with Google, we receive your name and email from Google.
What you add to SevaDue
Your clients' names, phone numbers, emails and addresses; equipment records; service visits, including notes, hours, parts used, photos, signatures and the location shown at check-in; invoices; and your earnings and expense entries. This is your business data. You are responsible for having the right to enter it.
Technical information
Basic device and usage information needed to run the Service, such as the token used to send you push notifications, and error logs.
Payments
Payments are handled by Cashfree Payments. We receive the order reference, amount and status. We do not see or store your card, UPI or bank details.
2. How we use it
- To provide the Service: your account, records, reminders, invoices and reports.
- To send messages you ask us to send, including WhatsApp reminders to your customers and one-time passwords.
- To take payments, keep billing records and prevent fraud or misuse.
- To support you and to improve and secure the Service.
We do not sell your personal information, and we do not use it for third-party advertising.
3. Your customers' information
For the client details you enter, you decide why and how they are used, and we process them for you to provide the Service. When you use WhatsApp reminders, the messages go to those customers' phone numbers, so please make sure you have their permission.
4. Who we share it with
We use these service providers to run SevaDue, and they process data only for that purpose:
- Supabase: database, sign-in, file storage and server functions. Our data is stored in Tokyo, Japan (AWS ap-northeast-1).
- Cloudflare: hosting and delivery of the web app.
- MSG91 and WhatsApp: sending WhatsApp messages and one-time passwords.
- Cashfree Payments: payment processing.
- Google: optional sign-in with Google.
- Expo and Google Firebase: push notifications to the Android app.
We may also share information if the law requires it or to protect our rights and users.
5. How long we keep it
We keep your data while your account is active. If you close your account or ask us to delete it, we delete or anonymise it within a reasonable period, except what we must keep for tax, accounting or legal reasons, such as invoices and payment records.
6. Security
Data is sent over encrypted connections, and access to each business's records is restricted to that business's users. No system is perfectly secure, so please use a strong password and keep it private.
7. Your choices and rights
You can see and correct most of your information in the app. You can ask us to give you a copy of your data, to correct it, or to delete it, and you can withdraw consent for optional processing. Write to [email protected]. We follow the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 as they apply to us.
8. Cookies and local storage
SevaDue stores a sign-in session and app settings on your device so that you stay signed in. We do not use advertising cookies.
9. Children
SevaDue is for businesses and is not meant for children under 18.
10. Changes to this policy
We will post any update here with a new date.